![nexus 5x fingerprint hardware not available nexus 5x fingerprint hardware not available](https://i.ytimg.com/vi/dRdqbZ9TPD4/maxresdefault.jpg)
They are getting an error message stating "fingerprint hardware not available" when trying to unlock the device with via the fingerprint sensor.Īlso Read: HTC U Ultra vs Google Pixel: Is HTC finally back in the game?Īccording to posts on the forum, rebooting the device or clearing the cache does not seem to solve the problem. Fingerprint data must be secured within sensor hardware or trusted memory so that images of your fingerprint aren. Hardware access must be limited to the TEE and protected by an SELinux policy. If you have a Pixel smartphone, there is a chance you might not experience this issue at all after updating.Īdditionally, some Nexus 6P and Nexus 5X owners are also experiencing the same issue after installing the update. Capturing and recognizing your fingerprint must happen in a secure part of the hardware known as a Trusted Execution Environment (TEE). It has to be kept in mind that not all users are experiencing the problem. Many users have taken to the Google Product forums to complain about the same. It appears on the home screen at the bottom saying 'Fingerprint Hardware not available' I restarted my device and this fixed it but I am now encountering the same issue 15 mins later.
Nexus 5x fingerprint hardware not available update#
The update is reportedly disabling the fingerprint scanner in some Pixel and Pixel XL devices. I was wondering if anyone else is having this problem with their Nexus 5, I first saw this today (24/10/15).
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However, the 7.1.2 update has brought with it an altogether new problem for Pixel owners.